Privacy Policy
How we protect and handle your personal information
1. Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information
- Account credentials
- Payment information
- Mobile number and operator details
We also collect information automatically when you use our service, such as:
- Device information
- IP address
- Browser type
- Usage data
2. How We Use Your Information
We use the collected information for:
- Processing your recharge transactions
- Providing customer support
- Improving our services
- Sending important updates and notifications
- Preventing fraud and ensuring security
3. Information Sharing
We may share your information with:
- Mobile operators for processing recharges
- Payment processors for handling transactions
- Service providers who assist in our operations
- Law enforcement when required by law
4. Data Security
We implement appropriate security measures to protect your personal information, including:
- Encryption of sensitive data
- Secure data storage
- Regular security assessments
- Access controls and authentication
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Export your data
6. Cookies and Tracking
We use cookies and similar tracking technologies to:
- Remember your preferences
- Analyze website usage
- Improve user experience
- Provide personalized content
7. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes through our website or via email.
8. Contact Us
If you have any questions about our Privacy Policy, please contact us at:
- Email: [email protected]
- Phone: +971 50 123 4567